A Framework for Semantic Business Process Management in E-government

نویسندگان

  • Zhan Liu
  • Anne Le Calvé
  • Fabian Cretton
  • Florian Evéquoz
  • Elena Mugellini
چکیده

Nowadays, the increasing complexity in government-related processes presents considerable challenges to achieve satisfactory services. In this study we will discuss the first results obtained in an ongoing project named “e-Government Innovation Center”. We first identify typical semantic problems in e-Government, then introduce an e-Government semantic business process management framework and illustrate the building permit application as an example to strengthen how semantic web technologies could be used to design a new approach for exchanging and performing the processes and information in e-Government.

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تاریخ انتشار 2013